Refund & Cancellation Policy
Fair & Transparent Commercial Billing • Last Updated: October 26, 2026
1. 7-Day Money-Back Guarantee
We want developers to integrate with complete confidence. If you upgrade to our Starter or Professional tier and find that the API does not satisfy your technical requirements, you are entitled to a 100% full refund within 7 calendar days of initial subscription, provided you have consumed less than 10% of your allocated monthly request quota.
Billing & Refund from your developer console or email billing@astroblueve.com.2. Cancellation Process
You can cancel your subscription at any time directly through the Plans & Billing section of your developer dashboard with 1 click.
- Upon cancellation, your subscription remains active until the end of your prepaid monthly or annual billing period.
- No further automatic renewals or charges will be levied.
- At the end of your billing cycle, your keys transition seamlessly to the Developer Sandbox (Free Forever, 500 requests/month).
3. Annual Subscriptions & Upgrades
Annual subscriptions receive an automatic 17% discount. If you cancel an annual subscription after the initial 7-day window, you may request a pro-rated credit for remaining unused full months towards another AstroBlueve service or enterprise tier.
When upgrading from a lower tier to a higher tier mid-month, your account is credited for the unused portion of your existing subscription and charged only the net difference.
4. How to Request a Refund
To request an authorized refund, submit a support ticket via your developer dashboard or contact our finance team: